At Vasundhara Oil and Food Product, we take pride in offering 100% pure, chemical-free, and cold-pressed oils that retain the natural goodness of seeds and nuts. We strive to ensure that our customers receive high-quality products and have a satisfying shopping experience. However, if you are not completely satisfied with your purchase, we are here to assist you.
Returns
-
We accept returns only in cases of damaged, defective, or incorrect products received.
-
To be eligible for a return, you must notify us within 48 hours of receiving the product by emailing us at [ashokcjadhavar@gmail.com].
-
The item must be unused, unopened, and in its original packaging.
-
We may request photographic evidence of the issue before processing the return.
Refunds
-
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
-
If approved, the refund will be processed within 7-10 business days to your original payment method.
-
Shipping charges are non-refundable, except in cases where the return is due to our error (damaged or incorrect items).
Replacements
-
If you receive a defective or damaged product, we will offer a replacement at no additional cost.
-
The replacement request must be made within 48 hours of delivery.
-
If the product is unavailable, we may offer an alternative product or a full refund.
Non-Returnable Items
-
Due to the nature of our products, we do not accept returns for reasons such as change of mind or personal preference.
-
Opened or used products cannot be returned due to hygiene and safety concerns.
Cancellations
-
Orders can be canceled within 6 hours of placing the order, provided they have not been shipped.
-
Once shipped, cancellations are not possible.
Shipping for Returns
-
If a return is approved, we will provide details on how to send the product back.
-
The customer is responsible for return shipping costs unless the return is due to our mistake.
Contact Us
For any queries related to returns or refunds, please contact us at:
Email: ashokcjadhavar@gmail.com
Phone: 9507919191
Website: https://vasundharanatural.com
We appreciate your trust in Vasundhara Oil and Food Product and are committed to providing you with the best quality products and service!